What is the Difference Between TQM and TQC?
🆚 Go to Comparative Table 🆚Total Quality Management (TQM) and Total Quality Control (TQC) are both concepts directly linked with quality, but they have distinct differences in their focus and approach.
Total Quality Management (TQM):
- Focuses on continuous improvement in processes.
- Aims to enhance all aspects of the business, including products, services, procedures, and culture.
- Emphasizes employee empowerment, giving employees the chance to make decisions and contribute to maintaining high quality within the organization.
- Uses various quality tools such as cause and effect diagrams, flow charts, checklists, control charts, scatter diagrams, pareto analysis, and histograms.
Total Quality Control (TQC):
- Focuses on maintaining the quality of products and services.
- Includes setting up quality control systems, developing statistical procedure control systems, and methods.
- Conducts rigorous inspections and tests to ensure products and services meet the required quality standards.
- Has a Japanese origin.
In summary, TQM is a more comprehensive and holistic approach to quality management, focusing on continuous improvement and employee empowerment. On the other hand, TQC is a more structured approach that emphasizes maintaining quality standards through inspections, tests, and control systems.
Comparative Table: TQM vs TQC
TQM (Total Quality Management) and TQC (Total Quality Control) are both quality management concepts, but they have some differences. Here is a table comparing the two:
| Feature | TQM (Total Quality Management) | TQC (Total Quality Control) |
|---|---|---|
| Origin | TQM originated in the 1950s | TQC has Japanese origin |
| Focus | Continuous improvement, customer focus, employee empowerment, use of quality tools, product design, process | Kaizen (continuous improvement), quality circles, close monitoring of staff, excellent customer service |
| Approach | Organization-wide efforts to create an environment where people can continuously improve | System for optimizing production based on ideas developed by Japanese industries from the 1950s on |
| Key Elements | Continuous improvement, customer focus, employee empowerment | Time, Quality, and Cost (balancing these three elements) |
| Quality Tools | Cause and effect diagram, flow chart, checklists, control charts, scatter diagrams, pareto analysis, histograms | Not specified in the search results |
Both TQM and TQC aim to improve the quality of products and services, but they have different approaches and emphases. TQM focuses on continuous improvement, customer focus, and employee empowerment, while TQC emphasizes the concept of kaizen and optimizing production based on ideas developed by Japanese industries.
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