What is the Difference Between Quality Assurance and Quality Control?

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Quality Assurance (QA) and Quality Control (QC) are both part of quality management, but they have distinct differences:

  1. Focus: QA is process-oriented and focuses on preventing quality issues, while QC is product-oriented and focuses on identifying quality issues in manufactured products.
  2. Phase: QA occurs during the entire process, from planning to maintenance of a product or project, while QC happens during the inspection phase.
  3. Proactivity: QA is proactive, focusing on the processes during development, while QC is reactive to any glitches or problems found.
  4. Scope: QA is an organization-wide responsibility, encompassing all activities within a quality management plan to ensure a high-quality product is produced, while smaller teams handle QC work, testing the product.
  5. Technique: QA is the technique of managing quality, while QC is the technique to verify quality.

In summary, QA and QC share the same goal of ensuring a high-quality product, but they differ in their focus, phase, proactivity, scope, and technique.

Comparative Table: Quality Assurance vs Quality Control

Here is a table highlighting the differences between Quality Assurance (QA) and Quality Control (QC):

Aspect Quality Assurance (QA) Quality Control (QC)
Focus Process orientation Product orientation
Goal Prevent defects in the product development process Identify and correct defects in the finished product
Approach Proactive Reactive
Activities Improving processes, defining standards, and creating methodologies Inspection, testing, and verification of product quality
Responsibility Ensuring high-quality products and services Ensuring the best resulting product
Relation QA helps create quality plans and standards for QC to follow QC follows the standards and processes defined by QA

In summary, QA focuses on improving the actions or processes used to create the product, while QC is focused on delivering the best resulting product. QA is a proactive process that aims to prevent defects, whereas QC is a reactive process that identifies and corrects defects in the finished product. Both QA and QC are essential components of a quality management system and contribute to producing high-quality products for customers.