What is the Difference Between Procedure and Work Instruction?

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The difference between a procedure and a work instruction lies in their level of detail and their purpose within an organization. Here are the key distinctions between the two:

  • Procedure: A procedure provides a more specific description of how a process needs to be carried out. It includes details such as responsibilities, specific tools, methods, and measurements. Procedures offer a standardized approach that employees can follow in various situations.
  • Work Instruction: A work instruction is a step-by-step guideline to implement the process and procedure. It explains how to carry out the procedure in a detailed and precise manner, often focusing on specific tasks referenced in the procedure. Work instructions are often used to clarify and expand on elements of a procedure, making it easier for employees to understand and perform their tasks.

In summary, a procedure outlines the specifics of how a process needs to be executed, while a work instruction provides a detailed, step-by-step guide on how to carry out the procedure. Both are essential components of an organization's documentation process, ensuring consistency and understanding among employees.

Comparative Table: Procedure vs Work Instruction

Here is a table comparing the differences between procedures and work instructions:

Feature Procedure Work Instruction
Definition A particular set of ways to carry out a process. A detailed description of how to perform a process in steps.
Purpose Documents the way a process should be performed. Provides step-by-step guidance for specific tasks.
Content Contains specifics such as responsibilities, specific tools, methods, and measurements. Contains detailed steps, often with additional information like purpose, definitions, responsibilities, requirements, tools, and information.
Level of Details More general and less detailed than work instructions. More detailed than procedures, focusing on individual steps and requirements.
Relationship A procedure may encompass multiple related work instructions. Work instructions are derived from and related to procedures.
Use Procedures maintain consistency across multiple processes. Work instructions help reduce mistakes and improve training.
Example A sales process procedure would outline the essential steps in the process. A work instruction for the sales process would include every tiny detail that makes up those steps, such as who is responsible for each step and any other background information.

In summary, procedures provide a high-level overview of how a process should be performed, while work instructions offer a detailed, step-by-step guide for specific tasks within the process. Both are essential for maintaining consistency, reducing errors, and improving training within an organization.