What is the Difference Between Formal and Informal Organization?

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The main difference between formal and informal organizations lies in their structure, authority, and goals. Here are the key differences between the two:

  • Structure: Formal organizations have a structured hierarchy with clear lines of authority and communication, while informal organizations have a decentralized structure with fluid relationships and communication patterns.
  • Authority: Formal organizations have a centralized authority with clearly defined roles and responsibilities, whereas informal organizations function without a central authority and have roles that evolve based on relationships.
  • Goals: Formal organizations are oriented towards reaching specific goals and are often publicly visible, while informal organizations focus on human psychological needs and are more relationship-focused.
  • Communication: Formal organizations rely on formal, written communication, while informal organizations use casual, often verbal communication.
  • Decision-making: Formal organizations follow established rules and procedures, while informal organizations are more flexible and operate based on shared norms and mutual trust.
  • Formation: Formal organizations are deliberately formed as a part of an organization's rules and policies, while informal organizations emerge spontaneously from within formal organizations.

Both formal and informal organizations are useful in their own ways and serve different purposes. Formal organizations are necessary for achieving specific goals and maintaining order, while informal organizations promote cultural values, social satisfaction, and creativity.

Comparative Table: Formal vs Informal Organization

The main differences between formal and informal organizations are their structure, communication channels, decision-making processes, and culture. Here is a table summarizing these differences:

Formal Organization Informal Organization
Created deliberately by top management Formed spontaneously by members
structure of jobs and positions, created by management Network of social relationships arising out of interaction among employees
Clear hierarchies of leadership All members are equal
Established laws and rules governing labor and norms Flexible and helpful in faster communication
Focus on work performance Focus on interpersonal relationships
Large size Small size
Stable, rigid, and coordinated Not very structured and more responsive to change

Formal organizations are more structured and rely on authority based upon chains of command. They have clear hierarchies of leadership, and their structure is documented. Informal organizations, on the other hand, do not require hierarchies of authority or structured internal processes. They are more flexible and can respond to changes more quickly.