What is the Difference Between Clerical and Administrative?

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The main difference between clerical and administrative jobs lies in the level of responsibility and the nature of their work. Here are some key distinctions between the two:

  • Level of Responsibility: Clerical jobs are typically entry-level positions with few requirements for previous education, while administrative positions require some education and training in preparation for more complex tasks.
  • Duties: Clerical roles include tasks such as sorting mail, filing documents, greeting customers, and answering phones. In contrast, administrative positions often supervise clerical positions while supporting business operations. Administrative assistants may have additional duties to the company and its high-level individuals.
  • Education: Clerical administrators usually do not need a formal education beyond high school, while administrative assistants may be required to have an associate or even a bachelor's degree, depending on the company and the specific role.
  • Nature of Work: Clerical work is considered a one-grade level advancement job, whereas administrative work is a two-grade progression. Clerical positions are recognized as entry-level, whereas administrative duties are performed by trained administrative assistants or secretaries.

In summary, clerical jobs involve more basic support tasks and require little to no formal education, while administrative positions involve more complex tasks and require some level of formal education.

Comparative Table: Clerical vs Administrative

The main difference between clerical and administrative jobs lies in the level of responsibility and the nature of tasks involved. Here is a comparison table highlighting the differences between the two:

Aspect Clerical Jobs Administrative Jobs
Definition Clerical jobs involve general office duties. Administrative jobs involve more specialized tasks.
Level of Responsibility Clerical jobs are nearly always entry-level positions with few requirements for previous education. Administrative jobs require some education and training in preparation for more complex tasks.
Tasks Common duties include entering data, filling forms, keeping records, assisting customers, and answering phones. Common tasks involve managing calendars, scheduling appointments, payroll, and handling more complex files.
Education Clerical administrators are usually not required to have any education beyond high school. Administrative assistants may be required to earn an associate or bachelor's degree depending on the job requirements.

In summary, clerical jobs typically involve routine tasks and require less formal education, while administrative roles involve more specialized tasks and often require some form of higher education.